Terms and Conditions of Sale
Terms and Conditions of Sale
Effective Date: 1 September 2025
Store Name: EELEVATEME
Jurisdiction: State of Delaware, United States
1. Agreement to Terms: These Terms and Conditions of Sale (the “Agreement”) govern all purchases made through EELEVATEME (“Company,” “we,” “our,” or “us”). By purchasing, ordering, or otherwise engaging in a transaction with EELEVATEME, the purchaser (“Customer,” “you,” or “your”) agrees to be bound by this Agreement in its entirety.
If you do not agree to these Terms, you must not purchase from EELEVATEME. By completing a purchase, you affirm that you have read, understood, and accepted all conditions herein.
2. Nature of Products
- All products sold by EELEVATEME are hand-crafted, hand-finished, printed, or individually curated works of art.
- As such, no two items are exactly alike, and variations in color, finish, dimension, texture, or appearance are natural and shall not be deemed defects.
- The Customer acknowledges that such inherent variations are intrinsic to the creative process and form part of the product’s authenticity and value.
3. Order Acceptance and Fulfillment
- Orders are subject to acceptance by EELEVATEME. We reserve the right, at our discretion, to refuse or cancel any order for any reason.
- Risk of loss and title for items purchased from EELEVATEME pass to the Customer upon delivery of the product to the shipping carrier.
- EELEVATEME shall not be liable for any delay in performance or delivery due to causes beyond our reasonable control, including but not limited to acts of God, transportation disruptions, labor disputes, pandemics, government restrictions, or natural disasters.
4. Sales Policy – Final Sale
- All sales are final. EELEVATEME does not accept cancellations, returns, or exchanges once an order has been placed and confirmed, except as provided in Section 4.2 below.
- Customers may cancel an order within six (6) hours of placing it by submitting written notice to EELEVATEME. After this period, cancellations will not be accepted under any circumstances.
- Because our products are uniquely crafted, finished, printed, or curated, each sale represents a final transaction.
5. Returns and Partial Refunds
- In exceptional cases where EELEVATEME provides written consent to accept a return, the Customer shall only be entitled to receive 50% (fifty percent) of the purchase price as a refund.
- The Customer remains responsible for all shipping, insurance, and handling costs associated with returning the product.
- Products returned without prior written authorization will not be accepted and no refund will be issued.
- No exchanges will be provided under any circumstances.
6. Damaged Goods and Repairs
- EELEVATEME guarantees that all goods are inspected prior to shipment and packaged securely.
- If an item arrives damaged in transit, EELEVATEME will provide repair services at no cost to the Customer.
- The Customer must notify EELEVATEME in writing within 72 hours of delivery and provide photographic evidence of both the damaged item and the original packaging.
- Failure to provide timely notice or sufficient evidence will void eligibility for free repairs.
- If an item is determined to be damaged due to misuse, neglect, or improper handling after delivery, EELEVATEME shall not be responsible for repairs or replacement.
7. Customer Responsibilities
- Customers are solely responsible for ensuring accurate shipping information at the time of purchase. EELEVATEME is not liable for losses due to incorrect addresses or failure to collect shipments.
- Customers must handle products with care and acknowledge that artworks—whether hand-crafted, finished, printed, or curated—are often delicate and require proper maintenance.
8. Limitation of Liability
- To the maximum extent permitted by Delaware law, EELEVATEME shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, business interruption, or personal injury resulting from the purchase, possession, or use of any product.
- EELEVATEME’s total liability under any claim, whether in contract, tort, or otherwise, shall be strictly limited to the amount paid by the Customer for the specific product at issue.
- All risk of loss, theft, or damage passes to the Customer upon delivery of the item to the carrier.
9. Disclaimer of Warranties
- EELEVATEME expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- No statement or representation by any employee, artist, or agent of EELEVATEME shall constitute a warranty unless expressly set forth in this Agreement.
10. Intellectual Property Rights
- All content on the EELEVATEME website, including but not limited to images, text, product descriptions, and design elements, is the exclusive property of EELEVATEME or its licensors.
- Customers are granted no rights or licenses to reproduce, distribute, or otherwise use such materials without the prior written consent of EELEVATEME.
11. Indemnification: The Customer agrees to indemnify, defend, and hold harmless EELEVATEME, its owners, affiliates, employees, contractors, and artists from and against all claims, liabilities, losses, damages, and expenses (including attorneys’ fees) arising from:
- Customer’s purchase or use of products.
- Violation of this Agreement.
- Violation of applicable laws or third-party rights.
12. Force Majeure: EELEVATEME shall not be held liable or responsible for any failure or delay in performance, delivery, or obligations under this Agreement when such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, wars, terrorism, labor disputes, government actions, shipping disruptions, or shortages of materials. In such cases, EELEVATEME’s obligations shall be suspended for the duration of the event, without liability to the Customer.
13. Governing Law and Jurisdiction
- This Agreement shall be governed exclusively by the laws of the State of Delaware, without regard to conflict-of-law principles.
- Any disputes arising under or related to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.
- By purchasing from EELEVATEME, the Customer consents to the personal jurisdiction and venue of these courts.
14. Severability: If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
15. Amendments: ELEVATEME reserves the right to modify, amend, or update these Terms at any time without prior notice. The updated version shall become effective immediately upon posting to the website.
16. Entire Agreement: This Agreement constitutes the entire understanding between EELEVATEME and the Customer with respect to the sale of products and supersedes any prior communications, representations, or agreements, whether oral or written.
By placing an order with EELEVATEME, the Customer affirms acceptance of these Terms and Conditions and acknowledges that all sales are final, subject only to the limited remedies expressly provided herein.